We accept returns within 21 days of purchase. Please ensure that items are unworn, unwashed, and undamaged (ie. no makeup stains). Refunds are issued in the original form of payment for all purchases. Shipping costs are the responsibility of the customer and will be deducted from the refunded amount. To begin the return process, please contact us at firstname.lastname@example.org. We will respond within 48 hours.
If for any reason you are not completely satisfied with your purchase and you would like to exchange it, please contact us at email@example.com. We accept exchanges within 21 days of purchase. Shipping costs are the responsibility of the customer except in cases of product defect or error on the part of Montage L.A. (ie. we shipped the wrong product). If the exchange is due to an error on our part, we will waive the shipping fee for the returned item, as well as ship the corrected order to you at no additional shipping cost provided that the item is still available.
To make a gift return or exchange, please email firstname.lastname@example.org with the item(s) you would like to return and the order number. Please note that refunds will be issued in the original form of payment.
At the moment, we only ship within the U.S. However you may make purchases through HopShopGo, a third party vendor that ships from the U.S. to anywhere in the world. Please note that all purchases made through HopShopGo are final.
We respect yours and will not sell or give your information to anyone else.
We understand the importance of protecting the security of the personal information that you share with us. Secure purchases are made through PayPal and we do not access or store credit card information. Unfortunately, no data transmission over the internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our site, and you do so at your own risk.